Terms and Conditions:
It is the purchaser’s responsibility to ensure the delivery address is entered correctly. Any re-direction of orders due to an incorrect address will incur additional fees, payable by the purchaser.
* If a delivery is deemed rural, but the rural region has not been selected, the order will be delayed until full delivery payment has been received. Please note that, for courier services, this does not necessarily align with NZ post RD addresses. Alternatively, you can provide us with a non-rural delivery address, for example your work place.
If you choose to enter a PO box delivery address, please also select the rural region for your area, as the surcharge to us for PO boxes is the same as for rural.
Please ensure you leave clear instructions as to where on the property the courier can leave your item if you are not home. Generally, couriers do not phone prior to delivery, so please unlock any gates etc, in readiness.
Please double check all your details, including products selected, before final checkout, to ensure a smooth transaction.
Blants NZ reserves the right to decline a sale in the event of a system technical error where no shipping fee, or an incorrect shipping fee has been added to the order.
We ship a high volume of orders each week, without issue. If your product has been damaged in transit, and you wish us to take action, please email us photos of the product and packaging. We will forward you a replacement once we receive this.
If you have not received your order within 5 business days for North Island (allow 7 days if rural), or 7 business days for South Island (allow 9 days if rural) please notify us so we can help you to track its whereabouts.
We look forward to helping you with your order!